FAQs
Yes. Skylight protection systems can typically be installed on both new construction projects and existing buildings to improve rooftop safety and reduce fall risks.
FAQs
All cancelled orders, even if not shipped, are subject to a minimum $100.00 or 10% cancellation fee, whichever amount is greater.
Cancellations within 48 hours of placing the order will receive a full refund.
Our team processes orders within the first two business days after receiving the order. When an order is cancelled, this means that more time and effort has been spent on processing your order before cancellation, hence the cancellation fee.
If orders have been delivered, a minimum of 15% restocking fee will be charged to orders that are returned or exchanged. This restocking fee may vary based on the material ordered. Restocking may not be an option for custom engineered orders.
FAQs
CAISS allows our clients to arrange their own freight service via their own shipping account or freight vendor (Freight Collect).
When CAISS sends clients a quotation, CAISS will include "Client Arranged Shipping" at zero cost in the quotation to let the client know that they will be arranging their own freight service to pickup and deliver the items to the shipping address provided. Once your order is ready to ship, the order will be shipped and billed to the freight account provided.
Please keep your shipper's contact/account information handy as CAISS will be requesting this information from our clients at the time of processing.
FAQs
Many modular access stair systems use bolt-together components that allow for quick on-site assembly without the need for welding, helping reduce installation time and costs.















































