FAQs

FAQs

Prices listed on this Website are valid for and at the time of order placement on the Website. All prices are subject to change without notice.

Every quotation issued by CAISS has an expiration date. The pricing quoted on the proposal expires on that expiration date and is subject to change.

FAQs

All quotations issued by CAISS are valid for 30 days from the date the quotation was sent to the client (via email).

After 30 days of receiving the quotation, pricing on items may be subject to change without prior approval, and may require to be requoted.

The validity of the quotation has been mentioned in the quotation email and PDF provided to the client.

  • Quotation created on: XXX Date
  • Quotation valid until: XXX Date

FAQs

Both Authorization and a Return Number must be issued by the factory on all returns.

Credit will not be issued for custom built items. Only unused stock items with a purchase date of two (2) months or less will be considered for return.

CAISS accesses returns on a case-by-case basis. Authorized returns will only be accepted for credit toward future purchases from CAISS, less a minimum 15% restocking charge or other handling charges, or costs.

For returns, ensure return number is visibly marked on the exterior of all packages. Customer will be advised by CAISS for returns.

FAQs

CAISS has an affiliation with TaxCloud which is the leading tax reporting agency for tax compliance across the US. TaxCloud® is a Registered Trademark of The Federal Tax Authority, LLC. Our online website is integrated with TaxCloud and automatically calculates Sales Tax during the checkout process.

CAISS COLLECTS SALES TAX in states where we have physical presence (or nexus). The following are the US States CAISS does not mostly collect Sales Tax from: AL, AR, CO, FL, HI, ID, IA, MD, MO, NM, PA, NY. If Sales Tax is included in these states, it is because the taxing authority of that state requires CAISS to collect and report sales tax.

Online orders automatically calculate Sales Tax during the checkout process based on the shipping address/destination entered. If the Sales Tax item is $0.00 at checkout, this means that your State's tax jurisdiction does not allow CAISS to collect Sales Tax. In this case, your company/you may report the purchase to that state's tax jurisdiction.

Payment Term Orders with an issued Purchase Order (PO) do not qualify CAISS to collect Sales Tax, with the exception of California (CA).

FOR CANADA & MEXICO CUSTOMERS ONLY: CAISS does not collect Sales Tax in these countries. However, there are excise duties, taxes, port handling fees, and other customs charges that are involved. As the recipient of this order, these fees and charges, which will not be included as part of your order, are the “SOLE” responsibility of the client or freight broker making the purchase.

Sometimes, CAISS will include excise duties, taxes, port handling fees, and other customs charges in the freight quote to you, and will specifically mention it.

FAQs

Online orders automatically calculate Sales Tax during the checkout process based on the shipping address/destination entered.

If you are Sales Tax Exempt, you can go ahead and place your order with Sales Tax included. Once we receive your order email, let us know that you are Tax Exempt and provide us with a copy of your Sales Tax Exemption/Resale Certificate. CAISS will then VOID the Sales Tax on the order before processing payment. This certificate is absolutely necessary for CAISS to process your order with an exemption.

If a customer is not able to provide a copy of their Tax-Exempt Certificate to CAISS (digitally via email) after the order has been placed, CAISS will charge the customer the required Sales Tax to process and complete their order.

FAQs

Cal-OSHA fall protection guardrails are subject to strict requirements, primarily outlined in the California Code of Regulations. Key standards include a top rail height of 42–45 inches above the walking surface, a requirement for a midrail or equivalent, and a minimum strength of 20 pounds per linear foot for a live load. Posts must be spaced no more than 8 feet apart on center.

  • Title 8, Section 3209: Standard Guardrails. More strict than the federal rules for guardrails and roof fall protection systems.
  • Title 8, Section 1620: Design and Construction of Railings. More strict than the federal rules for guardrails and roof fall protection systems.

Visit: CAI Safety Systems Guardrail Fall Prevention Systems

FAQs

For personal fall arrest / personal fall protection anchorages, OSHA generally requires anchor points to be either:

  • Rated to 5,000 lb per worker attached, or
  • Engineered as part of a complete system with a safety factor of at least 2, under the supervision of a qualified person. OSHA.gov

Related CAISS resources:

FAQs

  • 29 CFR 1910.29: General industry standard for fall protection systems and falling object protection.
  • 29 CFR 1926.502: Criteria and practices for fall protection systems in construction.
  • 29 CFR 1926.501: Duty to have fall protection, including when working at the edges of excavations or over dangerous equipment.

FAQs

A safety assessment may include hazard identification, site inspections, policy reviews, risk evaluations, and recommendations for corrective actions.

FAQs

Competent person: Someone capable of identifying hazards and authorized to take prompt corrective measures.
Qualified person: Someone with a recognized degree/certificate/professional standing, or extensive knowledge/training/experience, who has demonstrated ability to solve problems related to the work or project (commonly the person who designs/engineers systems).

Related CAISS resources:

FAQs

 

FALL ARREST

FALL RESTRAINT
Fall Arrest is reactive — it allows a worker to move freely near or over a fall hazard, but catches them after a fall begins. The system arrests the fall before the worker hits a lower level. Fall Restraint is restrictive — it stops a worker from ever reaching a fall hazard. The lanyard or tether is short enough that the worker physically cannot get to the edge. No fall occurs.
  • The worker can move freely, including over or near the fall hazard
  • The system activates after a fall begins, catching the worker mid-fall
  • OSHA requires free fall be limited to 6 feet, with total fall arrest (including deceleration) within about 9.5 feet
  • Requires a full harness, deceleration device, and verified clearance to a lower level
  • More common on structures, towers, ladders, and elevated platforms
  • The tether/lanyard is short enough that the worker physically cannot reach the hazard edge
  • No fall ever happens — it is entirely restrictive
  • Because no fall occurs, there's no arrest force on the body
  • Simpler to implement in some cases, but limits worker mobility
  • Typically used on flat roofs and leading-edge work where the hazard is predictable
Fall Arrest versus Fall Restraint

FAQs

OSHA updated its Walking-Working Surfaces rules (general industry, 29 CFR 1910 Subpart D & related fall protection rules) with a final rule published in November 2016 and effective January 2017, aimed at reducing slip/trip/fall hazards.

FAQs

CAI Safety provides workplace safety consulting services designed to help organizations improve compliance, reduce risks, and create safer working environments.

FAQs

If you have a fall protection system that requires a full body harness and tying off to an anchor or horizontal lifeline, you are required by law, and the manufacturer of the equipment, to adhere to strict inspection, use, and maintenance requirements. At CAI Safety Systems, our competent inspectors conduct comprehensive functional tests on the fall protection equipment to ensure that it is operating properly and that all components are working together as intended.

NOTE: CAISS does not repair your equipment in this inspection program. We will provide you with suggestions on the necessary repair, replacement, or modification of the equipment on inspection completion in a detailed report.

  • Functionality: Our inspector will conduct a functional test of the fall protection system to ensure that it is operating properly and that all components are working together as intended.
  • Tag-Out: If any defects or damage are found during the inspection, we will alert you and advise if the system needs to be taken out of service or may continue in use until repairs or replacement can be made.
  • Replacements: We will provide a proposal if necessary to repair, replace, or modify any part of the fall protection system.
  • Update Labels: The existing labels will be updated with the current inspection date for the benefit of all future users.
  • Inspection Report: A report will be generated to provide an executive summary.
    • Inspection reports for each component, identifying items that failed the inspection or are showing signs of wear and tear.
    • If necessary, we will point out any current procedures that could be modified or added to improve safety and longevity of your system.
    • We will provide a proposal if necessary to repair, replace, or modify any part of the fall protection system.

Related CAISS resources:

FAQs

Safety consulting can support construction, manufacturing, warehousing, logistics, energy, healthcare, and other industries with workplace safety requirements.

FAQs

In most cases, the employer is responsible for identifying fall hazards, selecting compliant systems, providing training, and ensuring proper use — this is a core theme throughout OSHA’s fall protection framework.

FAQs

A proactive safety program helps prevent incidents, improves compliance, reduces costs associated with injuries, and supports a stronger safety culture.