How to submit an order to have CAISS inspect User Equipment?

User equipment comprises devices such as SRLs, Harnesses, Lanyards, etc. You are required by law, and the manufacturer of the equipment, to adhere to strict inspection, use, and maintenance requirements. At CAISS, our competent inspectors conduct comprehensive functional tests on the fall protection equipment to ensure that it is operating properly and that all components are working together as intended.

NOTE: CAISS does not repair your equipment in this inspection program. We will provide you with suggestions on the necessary repair, replacement, or modification of the equipment on inspection completion in a detailed report.

  • Placing your order online: Visit Fall Protection User Equipment Inspection page and place your order by choosing the correct equipment. Input the “Brand” and “Model #” of the equipment. (if you do not have this on hand, CAISS will contact you after receiving the order)
  • Once the above information is received, our customer service will provide you with a Inspection Authorization Number (IAN#). Reference this number on the exterior of all packages you are shipping.
  • When shipping your equipment to CAISS, please remember to arrange a return as well with your shipping carrier.
  • Inspection paperwork is included with all repaired products returned to you.
  • Upon completion of the service, we will confirm shipment to the destination noted on the purchase order.
  • The program guarantees a 4-5 business days turnaround time up to 12 units. For more than 12 units, please call us to verify lead time.
  • The client is responsible for freight costs to CAISS and return to the client.

Related CAISS resources: