Freight rates are calculated based on the prevailing freight market value when the quotation is created.

When CAISS sends clients a quotation, freight cost is included to ship the items/material to the shipping address provided by the client.

Freight cost provided in the quotation is valid for 3 weeks from the delivery of the quotation to the client (via email). In this case, if you wish to convert the quotation into an order after 3 weeks have past, we will require to update the freight cost prior to processing the order.

For some items in our inventory, freight cost cannot be pre-determined due to the complexity of the packaging (Items are overweight, bundled individually, and/or exceeds dimensional limits). At this point, CAISS will include “**Freight To Be Determined when ready to Ship” at zero cost in the quotation to let you know that we will seek your approval for freight cost when the material is ready to ship.