Both Authorization and a Return Number must be issued by the factory on all returns.

Credit will not be issued for custom built items. Only unused stock items with a purchase date of two (2) months or less will be considered for return.

CAISS accesses returns on a case-by-case basis. Authorized returns will only be accepted for credit toward future purchases from CAISS, less a minimum 15% restocking charge or other handling charges, or costs.

For returns, ensure return number is visibly marked on the exterior of all packages. Customer will be advised by CAISS for returns.